Never Tell Your Marketing Department to Cut These Four Things

As a fractional CMO (Chief Marketing Officer) and long-time marketing executive, I’ve been told countless times that the marketing budget needs to be cut for one reason or another. In 2022, after a pandemic and at the door of a recession, “cutting the budget” is a constant refrain. No matter how many times I point out that marketing during a [...]

By |2022-11-01T12:40:20-07:00November 1st, 2022|

Why and How Customer Service Is the New Marketing

Educating your customers on the benefits of your products and services has long been the definition of marketing, but in this era of immediate access through the internet, that definition has begun to evolve. Word-of-mouth is still and probably always will be the most powerful marketing tool you’ll have in your toolbox, especially with outlets that social media provides. This [...]

By |2018-04-26T07:21:16-07:00April 26th, 2018|

5 Tasks to Build Brand Credibility

Your brand credibility is more perilous than you might think. It takes years to craft a solid reputation, and only a split second to destroy it all. With the enormous reach of social media, one gaffe could reach millions of people in minutes. That’s why it’s so important to constantly monitor your reputation and work hard to continuously build brand [...]

By |2021-04-13T05:24:41-07:00July 21st, 2017|

Managing Your Brand Across Multiple Platforms

Today’s consumers use a staggering amount of screens. In fact, it’s estimated that Millennials use three screens at any given time, and Generation Z spends time on five or more screens. In other words, if you want your message heard and seen, you must figure out how to reach these buyers on tablets, phones, televisions, laptops, and desktops. Let’s Get [...]

By |2021-04-13T04:28:11-07:00June 20th, 2017|
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